Refund policy

Return & Refund Policy

We want you to love your purchase from Moon Metal & Stone. If for any reason you are not completely satisfied, we offer returns and full refunds under the following conditions:

Returns

• Returns are accepted within 30 days of delivery.

• To be eligible for a return, the item must be undamaged, and in its original condition.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a full refund will be issued to your original method of payment within 5–7 business days.

• We do not offer refunds for items that are damaged due to misuse or wear and tear after delivery.

If you have any questions or need help with a return, please feel free to contact us at reidcaelum.business@gmail.com.

Thank you for supporting handmade art and nature-inspired jewelry.